Born and raised in Brazil, Milena is an expert in administration and customer service. She has a bachelor’s degree in Science, where she obtained her diploma of Executive Trilingual Assistant (Portuguese, English and Spanish).
Milena came to Orlando in April 2018 and, with very little practice in speaking, reading, and writing English, she began studying ESOL (English for Speakers of Other Languages) at Valencia College soon after. Two years later, she can communicate with any native English speaker.
Milena stood out with her excellent performance in customer service at her first American job as an Assistant Program Coordinator for a Brazilian martial arts academy. Conversations in English between the director, parents, and students, also helped to greatly improve her English.
After COVID-19 forced the academy to close leaving Milena unemployed she did not lose hope of finding a new opportunity where she could continue what she loves to do: caring for and helping people. She found that opportunity when 26Health offered her the position of Business Office Specialist in the Department of Behavioral Health.
Milena believes that everything happens at the right time and now she is ready to make a difference and build her career.